Privacy Policy
This policy explains what information Tracker collects when you monitor websites with it, why, who else it passes through, and how long it’s kept. Tracker is a Marketing Planet product.
Information we collect
1.1Account information
When you register, we collect your email address and name, and store your password as a one-way hash. If you enable two-factor authentication, we store the data needed to verify your codes.
1.2Project and site data
For each project, we store the domains you track, the content of pages we crawl, and the results of uptime checks, including response headers and timing.
1.3Billing information
Payments are processed by PayPal. Tracker does not store your card or bank details.
1.4Usage data
We record usage such as check counts and storage used, so plan limits can be applied to your account.
How we use your information
2.1Providing the service
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2.2Account and billing
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2.3Service communications
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2.4Legal bases for processing
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Third-party services we connect to
3.1Google services
If you connect Google Search Console, Tracker reads search queries, clicks, and URL Inspection results for your properties. PageSpeed Insights is used to collect performance samples. If you choose Gmail for alerts, alert emails are sent through your own Gmail account.
3.2Telegram
If you enable Telegram alerts, alert messages are delivered through Telegram to the chats you set up.
3.3Your WordPress site
The optional WordPress agent connects to your site with a site-specific token and reports core, plugin, theme, and server health data back to Tracker.
3.4PayPal
Billing is processed by PayPal, which receives the payment information you provide to it.
3.5AI providers
AI analysis runs only through an API key you supply for OpenRouter or Gemini. Page content is sent to the provider you choose, under your own account with them.
3.6Processor terms and transfers
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Data retention
4.1Retention by plan
Check history and results are kept for a window that depends on your plan, from 7 days on the Free plan up to 365 days on Enterprise.
4.2After account closure
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Data security
5.1How we protect data
Stored credentials are encrypted at rest, and account passwords are hashed rather than stored in readable form.
5.2Two-factor authentication
You can enable two-factor authentication on your account for an additional layer of protection at sign-in.
5.3Incident notification
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Cookies & sessions
6.1Session cookies
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6.2Other cookies
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Your rights & choices
7.1Access and export
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7.2Correction
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7.3Deletion
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7.4Jurisdiction-specific rights
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Children’s privacy
8.1Intended audience
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Changes to this policy
9.1How changes are made
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Contact information
10.1Privacy questions
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10.2Data protection officer
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